City of Perth moves to Monitor in May 2024.

City of Perth Library implemented a Monitor expense management system in May 2024.The solution encompasses the following components:

Desired outcome

• Delivery of a single integrated self-service platform that replaced a multiple vendor solution
• Replace manual process with a fully automated self-service platform
• Pay as you go or load funds onto your library card

Service

• Fully hosted platform with on-premise server infrastructure
• Real-time API connection to their LMS (Symphony) to authenticate patrons
• On site installation & personalised training of entire system

MFD

• Print Pay as you Go (PPAYG) – where users simply pay as required. There is no mandatory requirement for users to load funds onto their library card
• PPAYG Print Management platform delivering a self-service print payment allowing users to submit printing from their own devices via webprint, via email, via USB key or library PC
• PPAYG for photocopying via Monitor’s embedded app on the MFD
• Embedded scan to email & USB from the MFD’s

Kiosk

• 2x Monitor MK3000 touchscreen kiosks configured for cash-free operation
• Unattended EFTPOS for all payments
• Preview & Pay for printing directly with EFTPOS
• Preview & Pay for USB submitted print jobs using a USB socket secured by hardware firewall

Library Computers

• Implement Monitor MyRes computer reservation system ensuring equitable access to the computers
• Users can simply walk up to a free computer or book a computer from home