Cairns Regional Council

Monitor have just completed a rollout of our latest library system in the Cairns Regional Library network.

Features updated or added as part of this process were print management, public PC reservation and control, the system administration tools, user self service account management and integration to the library management solution.

The teams from Cairns Regional Council Libraries and Monitor took a highly consultative approach to the planning and deployment of the software, resulting in a system that is closely aligned to the operational requirements of the library network.  A nice balance was achieved between automated enforcement of library policy, reduction in the administrative overhead of library staff and increased functionality for the library patrons.

Moving forward the Cairns Regional Council Libraries will be able to take advantage of developments in technology without major disruption to operation of the branches due to the modular and scalable nature of the Monitor Library Software System.

Monitor thanks the team at Cairns Regional Council Libraries for their ongoing support and inspiration – their passion for excellent customer service and robust systems has ensured that we are at our best.