Massive changes in My Monitor

Massive changes in My Monitor

My Monitor 7.3.3 is released and includes some fantastic new features and changes based on customer feedback.

We are pleased to annouce the release of My Monitor 7.3.3. This version has been released to target some of the workflow issues facing recent customers including some large public libraries.

Some of the key changes include:

• Instead of a parent/student hierarchy, a relationship is now possible between ‘Standard’ accounts (Re-named from Student accounts to reflect the varied environments this product is now used in). This is so that families can link their accounts together. Parents can pay each other’s fees as well as those of their children. This is ideal for a library environment where a family can be linked together.
• The help file and other content often needs to be customized to suit a particular customer. A new HTML editor has been added to the configuration interface to make this process simple.
• When the administrator changes an un-accounted credit card transaction to a paid status, the original transaction completes – paying the fees and fines or the Monitor Online order.
• For the NZ market, Kamar school fee payments can now be exported to a file for direct import into Kamar. This will make the process of reconciliation much faster for administrators.

A complete list of added features are as follows:

• Additional user search criteria has been added to the admin tools area. It also uses a partial match system, and will return an account matching a partial search criteria as long as there is only one account that matches
• The ability has been added to the admin’s tool interface to see and control which parent accounts have access to standard accounts
• An option has been added to enable or disable a standard user’s ability to remove parent account’s access
• Added an option ‘Parents can have Supervisor Net accounts’, which when enabled will offer the user of creating a standard or parent account when they have a Supervisor Net account and log into My Monitor for the first time
• An in-built HTML editor has been added to the content tab in the configuration section to make adding and editing the textual content of the site a lot easier. As a result of this change, the help content can now be edited directly from within the content tab
• Standard accounts can now grant access to other standard accounts to view their details. This is mostly used in a situation where all users have the same access and there are no parent accounts. This caters for ‘Family Accounts’ in a public library
• When a user signs up for a My Monitor account in a library, they now have the ability to edit their email address as they create their account
• Kamar fee payments can now be exported from the admin interface. The export format is as required for import directly into the Kamar system, making the completion of the fee payments a lot easier for the administrator. Previous exports are persisted so that they can be re-used if necessary
• Support has been added for parent accounts to be able to choose which account suffixes to pay for check-outs from Monitor Online Ordering. Standard accounts will still be forced to use the designated suffix
• An option has been added to the Accounts tab to hide an account if its balance is zero (Some sites just want the ability to pay fees and fines without putting money on Supervisor accounts). If the balance is non-zero, such as the case when a payment fails and is credited back to their Supervisor Net account, the account balance will be visible again and be able to be used to pay fees. Additional to this, hiding the account disables all account options for ever, such as adding value to the account, transferring, etc. Regardless of whether or not their is money on the account, and what the other account options (such as ‘Can Add Value, etc) are set to.
• Casual User Ticket creation has now been given its own email header and footer content (For the confirmation email sent to the user when they create an account)
• The resolving of unaccounted credit card transactions (When a user goes to a credit card gateway but doesn’t return to My Monitor) has been improved to complete the fee/fine payment as soon as the administrator clicks the ‘Pay’ button in the tools interface. The user is then sent an email telling them that the fee has been paid successfully