Monitor release Supervisor Net 9.8.0

MonitorBM are proud to announce the release of our 9.8.0 suite for Supervisor Net this will include several new features and several bug fixes that will support our customers better.

Highlights in this release are:

• Pricing Model management has been added to Web Administrator, initially for the Point Of Sale and Online Ordering modules. More modules will be added in time. This also supports special items for Online Ordering
• Administrator account SSO into Web Administrator using Microsoft Entra ID, with automatic admin account creation upon first use making the Supervisor Net administrator user account area zero maintenance when configured. Admin user accounts can be fully managed within Azure
• A new postal and billing address system has been implemented, giving each user a properly formatted version of both. This can be found in the Addresses tab of the User Accounts area in Web Administrator
• Print release jobs can now be found by workstation name
• A new security feature making Web Administrator time out after 20 minutes of inactivity (by default). This can be altered in the Web Administrator configuration application
• A visual indication of user accounts locked due to excessive login attempts

A complete list of changes is as follows:

Supervisor Net

[Feature] #18362 Paper size 11×17 has been added to the Web Print configuration, which is the same paper size as Tabloid, but for users not understanding what Tabloid paper size is

[Feature] #18305 The SOAP certificate has been upgraded from SHA1 to SHA256

[Feature] #18188 Additional field mapping has been added to the LMS configuration to enable a site to determine what information they want synced into Supervisor Net

[Feature] #18163 All installed executables are now digitally signed

[Feature] #18156 All new user address fields have been added to the getPrimaryInfo SOAP method

[Feature] The user accounts have now been enhanced with a postal address and billing address system, now found on the Addresses tab

[Change] #18304 The SOAP Server will no longer fall back to TLS 1.0 or TLS 1.1  if TLS 1.2 is not available

[Change] #18266 SNMP errors are now suppressed by default in the Queue Manager log file, and can be re-enabled by editing the QueueManager.exe.config file if required

[Bug Fix] #18335 SQL Express would fail to install during a new installations

[Bug Fix] #18049 When activating a laundry device, the number of start pulses defined in the laundry profile extension was being ignored

[Bug Fix] #13545 Drivers outputting dummy spool files (Such as some Canon drivers) would break Web Print

Web Administrator

[Feature] #18358 Web Administrator will now return to the login screen automatically after 20 minutes of inactivity. Notes: 1. This time is configurable by a Monitor support agent. 2. The application will not time out when situated at the Computer Reservation management screen or the Facility Reservation management screen

[Feature] #18356 The user’s ‘Login Alias’ value can now be edited. Please note that this is pointless if the system is obtaining this value from an external system, as it will just be overwritten again when the user’s information is next synchronised with that external system

[Feature] #18190 Single Sign-On has been added for Microsoft Entra ID users. Admin user accounts will be automatically created in Supervisor Net if they don’t already exist the first the the admin user logs into Web Administrator. If an admin user is already logged into Entra ID in their web browser for another purpose, they will be automatically logged into Web Administrator instead of having to log in manually

[Feature] #18066 The ability to find print release jobs by computer workstation has been added. This must be enabled in the SPR SETUP record

[Feature] #17984 Pricing models have been added to Web Administrator, initially for use in Point Of Sale and Online Ordering, but in time will encompass other system modules as well. Special items have also been added to this implementation

[Feature] #17334 A visual indication has been added for when a user account is locked due to excessive password attempts

[Bug Fix] #18087 Print Release would sometimes fail if the cost of a print job was the same as a user’s exact balance

[Bug Fix] #16323 The dashboard items (Total Sales and Total Sales Value) for Online Ordering were not working correctly

Monitor Online Ordering

[Feature] #18332 A new field – ‘Postage Weight’ has been added to the items to be used for delivery

[Feature] #15726,18170 Emails are now sent to customers when the order has either been cancelled by them or by an administrator. There are two new email templates in Online Ordering Administrator that can be customised for this purpose

[Feature] #18308 The new billing and postal address system has been implemented in the account creation system and when checking out a delivery order

[Feature] #18222 When viewing orders in the Manage Orders area, cancelled orders now have a visual indicator to distinguish them from normal orders

[Feature] #18118 The location filter is now displayed below the event’s image on the ‘What’s On’ page, and if the same event is on at multiple branches, they will now also be displayed

[Feature] #18117 The event system’s ‘What’s On’ page calendar will now always show the currently selected month plus the next month

[Feature] #18101 The Export Orders feature in the Manage Orders area now supports the Australia Post export format for sending packages via Australia Post

[Feature] #18097 Orders can now be searched for in the Manage Orders area by the Order ID

[Feature] #15726 Emails are now sent to the user if either they or the administrator cancels their order

[Bug Fix] #18261 When a parent without a link to any children SSOs from My Monitor to Online Ordering, they would see an error message instead of being able to link their account to a child account

[Bug Fix] #18173 On the Event ‘What’s On’ page, the drop-down filter options in the top left were not always being displayed

[Bug Fix] #17973 If there are several categories and items in the main user view, the bottom of the list of items would be cut off

Web Print

[Feature] #18362 Paper size 11×17 has been added to the Web Print configuration, which is the same paper size as Tabloid, but for users not understanding what Tabloid paper size is

[Feature] #18283 If a WPM is installed on a server performing other functions, such as a web server, and is consuming too much resource, the process ‘PrintDocPdfSave’ can be made to run at a lower priority by adding an entry to the WebPrintManager.exe.config file

[Feature] #18107 Supervisor Net users may now log into Web Print using the QR Code and entering the Print Job ID associated with a job, instead of using their Supervisor Net credentials

[Bug Fix] #18398 When the Web Print system is configured to create a Supervisor Net for jobs submitted via email with unknown email addresses, the jobs would not be processed correctly if multiple emails were processed at the same time, resulting in the job ownership not being set correctly, and the wrong emails being sent back to the sender

[Bug Fix] #18131 When clicking the ‘Pay and print now’ button, the ‘Pre-pay’ button would respond visually to the click, which was confusing

[Bug Fix] #18114 In the Email Print Settings, the authentication Type OAuth did not work. “App needs verification” was displayed

Supervisor Insight

[Bug Fix] #18396 Administrators logging in using their Active Directory credentials could not be passed to Insight’s administrator area from Web Administrator

[Bug Fix] #18374 The terminal usage summary report would fail to be sent automatically if close off ranges were being used

[Bug Fix] #18206 The 3800 report would not run if facility reservation was not installed

[Bug Fix] #18111 The 4030: Computer Hourly Utilization report was not using the opening hours configured in the system if the hours of operation had changed during the reporting period